Frequently Asked Questions

Q. Is LoveaMate a free service?

A. Yes

Q. Why don't you have 17 million members like the other "dating" sites?

A. Our goal is to bring you an intimate community. Again, numbers are meaningless compared to the quality of our membership. Also, we concentrate only on certain geographical regions. Instead of being something for everyone, we seek to be everything for some. You can be assured that we are doing all we can to bring you a unique forum.

Q. I am in a relationship and do not want my significant other to find out about my LoveaMate involvement. I am thinking about joining, but am unsure of the risk level?

A. We have done all we can to protect your secret. First, we have incorporated a third-party holding company called Great White Holdings, Inc. We do all of our monthly billings through this company, resulting in "Great White Holdings, Inc." appearing on your credit card statement, not "loveamate.com." Payment can also be made through Paypal. Second, we will never contact you by phone, snail mail, or email. We will only contact you by leaving you a message in your LoveaMate mailbox (which is password protected). The two exceptions are an email sent to your personal email address during the Join process, and emails sent to your private email address should you want to be contacted when you receive LoveaMate inbox messages. Third, our website does not leave a "cookie" on your computer. Fourth, an "Eject!" button can be selected from our website. By selecting this option, your profile and billing information will be permanently deleted. We never heard of you; you never heard of us. Fifth, there is a "Bail Out!" button on every page of our website. By selecting "Bail Out!", your browser will be routed to a more innocent website.
Even will these security measures, there are three ways you may get caught. First, make sure your significant other is not peering over your shoulder, looking at the computer screen. Second, do not give your personal contact information to any other member. Third, be covert in your physical meetings. If you obey these guidelines, you should be in the clear.

Q. Why are the selections in the Profile Creation section "vague?"

A. The selections are vague to protect your privacy.

Q. What is the difference between canceling my subscription, and selecting "Eject?"

A. Typically, you would cancel if you want to suspend service. Your profile, username, and subscription information are stored in case you decide to join us in the future. The Eject! button should be used if you get caught by your significant other and need to bail. All user information will be deleted. As far as we are concerned, you never came to our site.

Q. What do I do if someone in the LoveaMate community has become bothersome?

A. First, try letting the member know about your discomfort, and see if the situation improves. If the member persists, contact us at relations@loveamate.com. We will contact the member to discuss the situation. If deemed necessary, or if we receive multiple complaints pertaining to the same member, the member may be terminated. A membership may also be suspended for any length of time.